Mast Family Culligan Reviews, Ratings, & Testimonials

I usually don't see our delivery man, but I know he is always on time because I check for the water about 7:15, & he's already been there! The few times I've been home, he's always put mÿ new bottles in the rack for me.He's very polite too.

Customer service is always Excellent !

Always great service from them

Culligan serviced our water softener today. They called me and the service was performed on time. I’ve been impressed with their products and service since installation last year. I would recommend them.

Alex did a great job does his job very professional

The installation was great. In and out in 1/2 hour. Everything was perfect.

Same day service call made and completed getting my system back up and running. Couldn’t ask for a better experience when immediate service is needed.

Techs were very pleasant and friendly

We had this system put in less then a year ago and continue to have problem with brown smelling and water as well as cloudy white milky water. Never had these issues on our old system. Really starting to regret getting this put in; hopefully, they can once and for all address whatever equipment issues that they are having and we can become part of the happy Culligan family. I'll update. Update, everything is now working fine thanks to our wonderful serviceman Josh. He found the problem and so far have had no further issues. Thanks Culligan

Ruben is the best!!!!!

Dan was great in selling the product. Rich was great installing the product. He was courteous, and did an excellent installation. Good job guys.

Customer Service , are very professional always willing to help . I’m very Great full for the driver Aaron , we forgot to put out the empty gallons , and he was so kind and smart and left us 2 , I was washing him over the camera and felt a relief.Thanks Aaron , we appreciate your smart decision !!

This company has been wonderful with our water delivery. Alisha is who helped us set up everything and whenever I have a question or change she responds immediately to confirm. Joe our delivery man is super friendly and very helpful, especially when we first started with setting up our cooler and delivery of water. I truly can't say enough how professional and quick they are for every single thing. I wish we would have set this up sooner. Everything is so well organized, which we love.

Everytime I call someone at Culligan they are friendly, helpful and knowledgeable. I've used them for a 5 gallon filter for 3 years. Never have I had a bad experience. Highly recommend them. My card was lost and I didn't pay my bill for months. The person on the phone removed my fees and was understanding of my situation. Talk about honest business.

Alex G. did a great job at installing our cooler. Thank you.

I had my Culligan system installed in April, but was concerned it wasn’t softening the water over much. However, everything was perfect, Luis explained the various water tests he did as he went. Excellent company, super responsive!

Good experience overall. Technician was polite and cleaned up the area afterwards. He showed me what to look for and told me what to expect.

Alex always goes above and beyond. He’s a hard worker and it shows!

Great work! Great communication!

The Mast Family Culligan representative, Mark Woodward, was very prompt, and the filter change was completed quickly. He was friendly, knowledgeable, and polite.

Started with home delivery a month ago. I was purchasing 3 gallons from the office weekly.I needed to up my gallon size and it was a better option financially to get delivery.Not going in every week & having it delivered is a winner for me.

Service manager was very helpful. Office manager took care of all the billing. Top notch service.

Happy with their service.

I called for an estimate and Abby came right out. She was professional answered all my questions and made sure we were comfortable going forward. Our water system was installed within two days. Very happy and would highly recommend this company.

Fast friendly professional service.Thank you

Ruben is a great driver who always makes sure to deliver what I need. Mast Family Culligan has by far been the best water delivery company I have ever used.

We are very happy we contracted with Mast Family Culligan for our water softening system. Our onsite presentation was with Abby Mast. She provided an onsite water assessment of our water and then presented the different options. Her presentation was honest, knowledgable and not pushy at all. The pricing was straightforward. Besides reading many great reviews for the company, Abby's sales approach was a big reason why we decided to move forward. Our installation was scheduled for two days later. We received the text at 7 am for the arrival window for our tech. Ramon was the onsite tech and he did a great job. He was done in about two hours, took the time to explain the system and left the area as clean and uninterrupted as possible. We can definitely see/feel the difference in the water and are so glad we moved forward with this system.

Our monthly water delivery is always timely and professional. Joe Banks is the best! He always brings my water into the garage and places the bottles where I keep them. As a senior citizen, I appreciate the special treatment!! Mast Family Culligan is the best!

They are amazing to work with

Very reliable company!!!

Punctual

CULLIGAN’s tech, Joshua Knight, was prompt, professional and courteous. He answered any / all questions I had. Today’s experience was typical of all customer experience touchpoints we have had with the CULLIGAN team.

Logan did a very good job. He was only there just a few minutes. I was watching him through my surveillance system and very pleased at the way that he got in and out and providing good service. I recommend a Culligan for anybody.

They always deliver on time that’s one of the reasons we changed from another water distributor. The price is competitive and the product is good.

Very happy with this company since I have been using them. Matthew is always so friendly and helpful during my delivery. I plan to be with them for a while.

The new tech that came out today Louis was excellent! He knew what to do and was pleasant to speak with.

Culligan service tech was very friendly and thorough.

Joe was here on time

Everyone is so nice and courteous and you always talk to a PERSON when you call. They came Tuesday to replace filters in the house and were really nice and pointed out that I probably should replace my old system outside. We talked about it and decided to do it and they were able to come Wednesday and do it. They came and replaced it today and the gentleman was very nice and professional. He pointed out something on my well water pump that I might want to have taken care of. Everyone is always so professional and let you know when they're on the way. I would recommend them to everyone.