Joe was here on time

Everyone is so nice and courteous and you always talk to a PERSON when you call. They came Tuesday to replace filters in the house and were really nice and pointed out that I probably should replace my old system outside. We talked about it and decided to do it and they were able to come Wednesday and do it. They came and replaced it today and the gentleman was very nice and professional. He pointed out something on my well water pump that I might want to have taken care of. Everyone is always so professional and let you know when they're on the way. I would recommend them to everyone.

Prompt courteous service from driver Joe. The ability to track the driver's exactly location was extremely helpful to me since we must keep our doors closed during the day. Absolutely the best company for water delivery I have ever experienced in the 50 years we've been in Florida.

Through and efficient always comes on time addressed any concerns customer over five years

Very impressed with Mast Family Culligan! Abby went above and beyond in explaining the system and making sure I understood everything. She even specialty ordered a gold RO faucet to match my kitchen faucet. The installer was extremely professional, responsive and efficient. 5 stars all the way!!

I MADE ONE PHONE CALL AND EVERYTHING WAS DONE DAN MALONEY WAS AMAZING DID EVERYTHING RIGHT THE FIRST TIME!!!

Culligan is absolutely the best.Water is like silk. My skin & hair are so soft, not frizzy hair at all.

Friendly, knowledgeable, up front pricing, no lag time to installation. Abby is the best! The installation guy was also friendly, skilled, and professional. Outcome is everything we wanted to achieve! Highly recommend 👌

Mast Family Culligan responded immediately to address our water drinking concerns ! Our service technician & sales representative did a fantastic job designing a water filtering system we will feel confident using for years to come Thank You!

I have used them many times they are awesome. They always exceed my expectations!

Abby was professional and prompt in getting us set up with new water system. We have never had well water so everything is all new to us. She is knowledgeable in explaining to us how it works. Thank you! 🙂👍

Fabulous - I recommend Mast Family Culligan very HIGHLY! I contacted them on a Saturday(Holiday Weekend because I had some time), and had the pleasure of Abbi coming on Monday, Memorial Day to show us the Culligan Water softener system and then installing on Tuesday. I am thrilled! What amazing service. Thank YOU!

Excellent job, great to work with!Had a unit installed today. Abby was very helpful, and the installers were professional, clean, and surprisingly quick.Thank you.

Culligan was super responsive. I made an appointment to have someone come out to the home and they were here the next day and my installation was scheduled first thing in the morning the following day!Abby was fantastic and explained the entire water filtration system for the home as well and conducted an in-home water test, which was great to see. My installation was quick and fully explained the entire system to me Top to bottom. He worked quickly and very clean. Highly Recommended!

This was honestly the best decision I ever made for my home. I called at 8am on Wednesday and sales rep Ron immediately called me back. For a little over. $35 a month they bring you premium spring water, and the machine, just make sure you ask for spring water if your prefer that over purified. I personally prefer spring. I called at 8am and by 11am I had a brand new machine that makes instant hot water, room temp water; and ice cold water. I don’t think I’ve ever drank so much water already in one day. They water is premium quality and tastes great.. I don’t know why I didn’t think about this sooner. I’m never lugging cases of water again. 5 star service. Just do it. Its worth every single penny.

I want to recognize Abby Mast from Culligan and the entire team for their excellent service and professional installation of our system. From the beginning, Abby was helpful, knowledgeable, and easy to work with. She took the time to answer our questions and made the process simple and stress-free.The installation team was also outstanding. They arrived on time, worked efficiently, explained the system clearly, and left everything clean and organized. The entire experience reflected great customer service and professionalism.Thank you, Abby and the Culligan team, for making this such a smooth and positive experience. I highly recommend them to anyone looking for quality service and reliable installation.

Very happy with the end result. The service and sales were outstanding.

We had a great experience with Mast Family Culligan from start to finish. Abby was incredibly knowledgeable and helpful—she tested our water, explained everything clearly, and she even took time to play ball with our ball-obsessive dog Sammy :). We were able to get both our whole-home water system and RO system installed and set up within the same week, which was great and very convenient.Ramon, the installer, was also wonderful—super polite, friendly, and detail-oriented. I was a bit nervous about drilling through our quartz countertop for the RO faucet, but he took the time to make sure it was placed exactly where we wanted it and did an excellent job with the installation. He also took the time to explain everything on the new systems.Abby returned as promised for a follow-up water test to confirm everything was working properly, which gave us real peace of mind. We are already loving the difference with our new soft water, and we feel so much better about the quality of our drinking water.Thank you to the Mast Family Culligan team for the great service!

"Javon from Mast Family Culligan just left our house and I couldn't be more impressed! He is truly an amazing member of the Culligan family—kind, considerate, and incredibly pleasant to work with. Not only was he quick and efficient, but he’s easily one of the best service technicians to ever grace my home. This guy definitely deserves a raise! Highly recommend this team.

I had the pleasure of working with Abby and was thoroughly impressed with her knowledge and pricing for a whole house filtration, water softener and RO system. I was a huge Kinetico fan for years, but after moving Kinetico was unwilling to work with us and only wanted to tell us they are a premium provider at a much higher cost. The Service Plan at Mast Culligan is far superior and next day install is an added plus. Couldn’t recommend a better family owned business.

We purchased our system (whole house treatment system) yesterday, it was installed today and is working great already and is making a big difference. The consultation with Abby (Mast) was great. Richard Velez, our installer, was amazing. He was happy to explain what he was doing, share operational details, and provided operational advice. I could tell that he is extremely knowledgeable, thorough and meticulous with every detail.

Had our Culligan Water filtering/softening unit installed in December and very happy with it. Now when we use tap water to make tea no more film across the top of the water. Amazing how much the unit filters out. Referred a friend and they're happy with their unit too.

I setup the appointment with Culligan to get the right water filter. My sales associate name was Abby. She accessed me to get the right water filter system for my family. She scheduled me with a professional installer. My whole family loved the new water filter system. I am very with the whole process.

We had a water softening system installed by Mast Culligan. From Abbey who came out to sell us the system to Ramone who installed it, our experience was great. Both very professional and knowledgeable.After just 3 days in use we already have noticed a difference in the water quality. Especially on our hairMast Culligan are great to deal with and i highly recommend them to others

Great customer service from Abby at Mast Family Culligan. She delivered on next day installation, had an electrician who was SO smart (a real commodity these days down here) and helpful offer to come next day as well. We were installed and up and running with excellent quality water ASAP. Five stars!

We are happy with tour product. The service people are always professional and cordial. It’s nice to know we are drinking healthy water.

I changed it to 5 stars because now they are just fine. They show up and service.

We recently had a water softener system installed. The initial consultation and water testing was very thorough and informative. The install went very smoothly - professional techs. So glad we went with Culligan!

In just one week everything has improved! Our clothes fell cleaner, our skin softer and less dry, as well as dishes having fewer spots. The process was simple and easy. Abby came to our home and we had a unit installed the next day.

The entire experience was a breeze!! A sales agent was available within 2 days of my initial inquiry and 2 days later my unit was installed. Abby was wonderful to deal with as was Rich during install. I’m happy to support a family owned and operated branch and you can feel the importance as a customer. Top notch and highly recommend!And the water quality…life changing! My hair and skin were suffering terribly. My laundry often smelled musty, my appliances were rusting prematurely. I wish I had done this years ago!

Love the product! We bought the water softener and under sink reverse osmosis water system. Very happy!

Very fast and easy installation, works immediately, they handle everything, and the quality is great. Noticeable difference and works great to improve taste of drinking water.

We have been a customer for more than 15 yrs now and have 2 accounts, 1 at our main home and at a duplex we own. I originally gave Mast Family Culligan a 5 star but recently have become very disappointed in the customer service and their billing practices. Marissa has failed to do her job properly, suddenly not emailing invoices after replacing our water conditioner in September of 2025, supposedly a computer glitch 🤦. She needs to check her tone of voice and rudeness. Today I called 2/6/26 because of a $5.00 late charge fee when they received payment on the 2nd of January and the bill wasn't due till the 15th. Again it was Marissa and it was another computer glitch, besides the attitude you ger from her 🤔.Unfortunately for now we're stuck with the company. I will give the company a 4 star because the office manager Jennifer did get back to me in regards to the matter, plus Kathy in the office and the technician Kyle that does our filter change is always very nice.

We had the pleasure of meeting with Abby at Culligan Water, and she did an excellent job walking us through the different filtration options available. The team was out two days later to install our system. The entire process was smooth, simple, and professional. We can already tell a noticeable difference in our water—highly recommend!

Today they installed my new water softener/purification system. They showed up on time and were efficient on the installation. The technician (Carlos) took the time to show me all the equipment and explain how it worked. The sales person I met with last week arrived on time and was extremely knowledgeable and answered all of my questions. I feel I’m off to a good start with Culligan of Fort Myers.