The water and delivery is all good. The payment process is terrible. You can log into your account in an “app” which is a webpage, but you can’t see anything about your account. You can’t see the delivery schedule, amount you owe, or an invoice. You log into your the app to pay and then have to look back into your email, find the invoice sent to you, and then make your payment. Payment methods are not saved.

On time and well done

The company’s change to giving earlier notice of when water will be delivered instead of notifying me the morning of delivery has made me extremely happy! Service is excellent! I do wish there was also a way to be sure the outsides of the bottles were clean instead of dirty.

Excellent service . Thank you

They deliver when they say they will. So quiet, our dog doesn't even hear them.

always timely and professional- thank you!

Responsive and responsible… always there to answer or help….

We used a different company for 20+ years. Mast Culligan is so much better! I love the reminders the day before and the morning of. We recommend them to anyone who asks.

Great Service!!! Rick arranged the installation and Dylan installed the water unit …. such great staff extremely recommend. Culligan has been in business for years so no worries 😉 I can count on Culligan during the year if any issues occurred.

Excellent service - the installers were on time, very polite and professional. We are extremely pleased with the service and product received.

Great customer service and delivery always right! Thanks

Excellent service!

Excelente servicio

Great service

Best water 💦 company in the area⚠️⚠️⚠️⚠️

The customer is bar none! They are very responsive and timely! They keep up with the need. Always pleasant on the phone

Always on time with great water, makes it so easy then going and filling jugs or buying water , and adjustable to my needs

They are the best! Delivery is always on time, and the office people are extremely knowledgeable and LISTEN to what you have to say!! 10 stars for the Mast Company!!

Have used this company for several years and very happy with their service

Their service was seamless. No problems as usual

Great service and a very friendly staff

Great and efficient service. We have been using Culligan for over two years now and happy with the service and solutions if there are any small hiccups happen.

Awesome company - no issues with delivery. The drivers are always friendly. And they are dog friendly.

I’m really pleased with the whole process. They were able to install the filtration and softener pretty quickly. I’ve noticed a difference in the taste of the water after a week or so. I don’t see a need to purchase bottled water anymore!

Good communication about our systems usage

Very nice and professional

Prompt, courteous, professional

When technician arrived, there was some difficulty getting in the door. But he was very patient and allowed me to make some phone calls in order to get him in the house. And was very kind and patient. Many companies would have just left. He didn't. That kind of service is rare these days. I greatly appreciated this.

Excellent customer service! You won’t find a better company than this!Thank you guys for all you do!

I had a whole-home water filtration system installed by Culligan, and I couldn't be more pleased with the entire experience. From Abby the sales advisor to the installation technician, everyone was professional, friendly, and knowledgeable. They made the entire process smooth and stress-free, and the installation was completed quickly and with great attention to detail. They took the time to make sure everything was working perfectly before they left. I highly recommend Culligan to anyone looking for a high-quality water filtration system and exceptional customer service.

We had a great experience with Mast Family Culligan! Josh Lanham, Senior Water Treatment Specialist, was friendly, knowledgeable, and never made us feel pressured. Rich Velez, our installer, was professional, courteous, and left everything spotless. We are very pleased with our whole-house water system and highly recommend them!

He did a good job..arrive on time

We LOVE Culligan. Great service from Alex, he goes above snd beyond to please. The whole Culligan team is TERRIFIC

I usually don't see our delivery man, but I know he is always on time because I check for the water about 7:15, & he's already been there! The few times I've been home, he's always put mÿ new bottles in the rack for me.He's very polite too.

Customer service is always Excellent !

Always great service from them